ERP.ai is transforming how companies run their core business processes through AI-powered automation. We're looking for a Vibe Lead who sets the tone for transformation success. You'll own the complete client energy from first impression through lasting change, ensuring our AI solutions don't just work technically, but feel transformative.
⏺︎ Own the transformation energy You set the pace, maintain momentum, and keep everyone aligned on the vision ⏺︎ Orchestrate seamless experiences Clients feel supported, confident, and excited about their AI journey ⏺︎ Create "aha moments" You make complex AI capabilities feel intuitive and valuable ⏺︎ Drive infectious adoption Your enthusiasm and expertise spreads throughout client organizations ⏺︎ Curate success stories You surface and amplify wins that inspire both clients and our product team ⏺︎ Cultivate long-term partnerships Relationships that feel strategic, not transactional
⏺︎ ~5 years in client-facing roles (Enterprise SaaS, Process or Program Management) ⏺︎ Expertise in Business Process eg ERP systems or workflow automation ⏺︎ Technical fluency with AI/automation tools ⏺︎ Excellent communication skills with ability to influence decisions at all organizational levels ⏺︎ Owner's mindset, you take full accountability for client success metrics
⏺︎ Hands-on experience with ERP platforms (Deskera, SAP, Oracle, Dynamics) ⏺︎ Industry experience in manufacturing, supply chain, finance, or healthcare operations ⏺︎ Management consulting or startup experience in high-growth environments ⏺︎ Technical background in BPM, RPA, or AI/ML implementations
⏺︎ Location: Remote First (SF/NYC) ⏺︎ Compensation: $120-160K base + equity + performance bonuses ⏺︎ Reports to: VP of Ops ⏺︎ Team: You'll be hire #3 on the Customer Success team
Every enterprise runs on ERP systems, but most haven't unlocked AI's transformative potential. As our Vibe Lead, you'll be the bridge between cutting-edge AI capabilities and real business transformation helping companies not just adopt new technology, but fundamentally improve how they operate.